Terms of use - Flexible Learning @ Falmouth University

Terms of use


1 Important

Please read these conditions carefully as they set out the terms and conditions that apply to your payment of tuition fees for your Falmouth Flexible course. It is important that you make sure that you have read and understood all of these conditions as you will be deemed to have accepted these conditions when you make a payment to Falmouth Flexiblei.

2 Application

If you are successful in your application to join your selected course, you will receive an offer letter from Falmouth University outlining your course of study which will detail the tuition fees and the acceptance fee that will be required to secure your place.

3 Acceptance fee

To accept your offer you will be required to pay the indicated acceptance fee on your offer letter.

This is non-refundable should you decide not to take up your place on the course.

The acceptance fee must be received within two weeks of the date at the top of your offer letter.

4 First payment of tuition fees

The first payment of your tuition fees can be paid at any point from receipt of your offer letter but MUST be received two weeks before the course starts.

If your tuition fees are not received by this date, you will not be able to start your course and your place may be offered to someone else.

You can opt to pay your fees in full prior to starting the course or in six payment instalments.

A £750 discount will be offered to students paying full fees in advance.

The instalment options will correspond with each block of tuition in your course.

5 Subsequent payment of tuition fees

If you have opted to pay in six payment blocks, each subsequent payment instalment must be received no later than two weeks prior to starting your next block of study.

If no payment has been received by this date, you will be unable to access your next block of study on Canvas.

If no payment has been received two weeks after you were due to start your next study block, you will be unable to register for that study block and your student record will be marked as ‘suspended’.

If no payment has been received by the end of the study block and no notification has been received from you, you will be withdrawn from the course.

6 Payment Options

You can pay your fees in your local currency (using Flywire) or Pounds Sterling.

Payments can be made:

  • By Flywire
  • By phone
  • By email

See here for more details.

7 Guaranteed fee level

If you complete your award within 30 months of starting your course, we guarantee that your tuition fees will remain at the same level as they were was when you first registered.

If you take longer than 30 months to complete the course, any modules falling outside the 30 month period will be charged at the fee level currently in force at the date of payment. 

8 What’s included, what’s not?

Payment of your tuition fee will include:

  • All academic tuition, whether online or face-to-face
  • Falmouth University student ID card
  • Access to Falmouth University Library and associated online resources
  • Reference access to UK academic libraries registered with SCONUL
  • Membership to FXU Students’ Union
  • Access to Falmouth University’s careers advice, including help with applications/CVs

Your tuition fee will NOT include:

  • Travel or accommodation for study visit components of your course
  • Re-sit fees
  • Extension to dissertation fees
  • Graduation fees

Any additional fees for repeat study, resubmissions, extensions or graduation shall be at a level set by the University.

9 Discounts & Bursaries

Students who are alumni of Falmouth University will be eligible for a 15% discount on tuition fees.

For other discounts and Bursary details, please click here.

If a discount or bursary has been approved the amount will be deducted from the last instalment.

10 Refund Policy

Students who withdraw within two weeks of the start of the term following their payment (the “cooling off period”) will be eligible for a full refund. Students who withdraw after this date will not be eligible for a refund.

Where a student undertakes an approved temporary suspension (leave of absence) of their studies, tuition fees already paid will not normally be refunded but retained until studies are resumed or permanent withdrawal occurs. Students who suspend their studies remain liable to pay any outstanding fees which may be due at the point of suspension.

11 Payment of refunds

We aim to process refunds within 3 weeks of your request. Please note at busy periods this may take longer.

All refunds will be calculated in Pounds Sterling. No refund for any shortfalls due to exchange rate fluctuations, or offer compensation for any bank or other charges incurred shall be made.

Where payment of tuition fees was split between more than one payee, any refund due will be made in proportion to the original split.

All refunds will be paid to the original payee.

12 Liability

In the event of a student's sponsor or loan provider failing to make payment in respect of the tuition fees, the student will be held personally liable for the payment. 

Any reference in these terms to liability of the student shall also infer liability on the parents, guardian or sponsor of the student and such liability is joint and several.

13 Data protection

Falmouth Flexible warrants that, to the extent it processes any Personal Data relating to or provided by you: 

  • it shall comply with the terms and provisions set out in the CEG Privacy Policy (as Falmouth Flexible is a subsidiary of Cambridge Education Group) a copy of which is available on CEG’s website at http://www.cambridgeeducationgroup.com/about-us/privacy-policy.htm;
  • it will comply with its obligations under the Data Protection Act 1998;
  • it has in place appropriate technical and organisational security measures against unauthorised or unlawful processing of Personal Data and against accidental loss or destruction of, or damage to, Personal Data.

14 Variation of Conditions

Falmouth Flexible may, by written notice, vary these terms and conditions as may be necessary to comply with any law, regulations or amendment thereof, of the Government of Great Britain.

Falmouth Flexible additionally reserves the right, upon giving one term’s written notice of such change to all affected students, parents, guardians and sponsors, to make an addition, amendment or alteration to these conditions as is deemed necessary by Falmouth Flexible.

The information contained in this publication is for guidance only. While Falmouth Flexible has made every effort to check that the information contained in these pages is correct and up-to date at the time of publication, it cannot be held responsible for any errors or omission.

These terms and conditions are governed by and construed in accordance with English Law under the non-exclusive jurisdiction of the English Courts.

Falmouth Flexible is the trading name of CEG Falmouth Limited, which is a subsidiary of Cambridge Education Group Limited and registered in England under company number 10062305, Registered Office: Kett House, Station Road, Cambridge, CB1 2JH, United Kingdom